This website is owned and run by Digital Focus Limited (“dejaWOOO”, “we, “our”, “us”).
We respect the privacy rights of our visitors and recognise the importance of protecting the information collected about them. This privacy notice informs you of our policies regarding the collection, use, and disclosure of personal data across dejaWOOO’s websites, mini-programme and social media accounts (”Sites”), which together represent our “Services”. If you use any of our Services, this notice refers to you using the terms "user", "visitor", "you", "your", "yours”.
For the purposes of General Data Protection Regulation (the "GDPR"), dejaWOOO acts as a “Controller” as defined under the GDPR (“Controller”).
- What personal information do we collect from you and how?
- What about Cookies?
- How this information may be used
- Who we will share your personal information with
- Where we process your personal information
- Marketing opt-in and opt-out provisions
- How you can access your personal information and keep it up to date
- Safeguarding your personally identifiable information
- Why we link to other websites
- How we can make changes to this policy
- Where and how to ask questions or contact us about this policy
1. What personal information do we collect from you and how?
We collect personal information about you when you use our online services, create an account, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else's website, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, attend an event that we run or sponsor, enter competitions or special promotions, sign up for our special offers or other updates, participate in research panels or fill in surveys. By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy. We may also receive information about you from our Group and from third parties, with whom we have a business relationship.
The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, IP address, search criteria, shopping history, shopping preferences, sizes, responses to research panels and surveys, the type of browser you use (a browser is the programme you use to look at websites, such as Internet Explorer, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers being used by your mobile phone when you use our locations-based services on your mobile phone or tablet) and other location information (for example, GPS measurements), other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us.
We may record or monitor calls that you receive from us or make to us. We do this for security and training purposes, and to improve the services we provide to you.
2. What about Cookies?
3. How this information may be used
Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions and on pages or emails which link to the data entry forms.
When you use our services:
We may also use your personal information to send you marketing updates, as detailed in the next section.
Tracking how our online services are used:
Customisation of our online services and advert targeting:
If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
Comments and reviews submitted to our online services:
If you wish to submit a comment or feedback on a blog or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which will be displayed next to your comment and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.
For information on how we may market to you, please read the section called "marketing opt-in and opt-out provisions".
4. Who we will share your personal information with
We may engage third party business partners to provide information about you or to collect personal information on our behalf. We may also share or match your data with third party business partners to provide you with the products, services or information you ask for or for interest-based advertising. We may pass your information onto one or more of the following organisations: (i) data processing companies, mailing houses and other third party suppliers working on our dejaWOOO's behalf; (ii) ad-serving agencies and other advertising intermediaries; Occasionally we may also receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.
We compile information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties, but this information does not include any details or information that can identify you personally.
5. Where we process your personal information
When we use your information as described in this policy, this may involve sending your information outside the European Economic Area (EEA). When we do this, we make sure that appropriate steps are taken to protect your personal information and your rights. By providing us with your personal information, you agree that we may transfer, store and process your information outside the EEA. Governments in certain countries like such as the USA have broad powers to access data for security, crime prevention and detection and law enforcement purposes.
6. Marketing opt-in and opt-out provision
As part of our Services, we offer you the chance to receive news and fashion updates which, depending on your preferences, we will send to you via email, SMS and/or direct mail. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.
We or our third party business partners may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us. Other companies in our Group may also pass your personal information to us for marketing use share your personal information for marketing us.
Marketing communications you subscribe to will only be sent by dejaWOOO.
You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe.
Alternatively you can change your marketing preferences by contacting our Customer Service at: firstname.lastname@example.org.
If you tell us that you do not want to receive direct marketing, we will still contact you in order to provide you with products and services you request and for administration purposes.
7. How you can access your personal information and keep it up to date
You have the right to see information we hold about you, with some exceptions which are described in the privacy laws. If you would like a copy of your personal information, please contact our Data Protection Officer (DPO) by email to: DPO@dejawooo.com.
Only you or, upon your request, our Customer Care team, may access your personal data from our online services using your user ID and password.
8. Safeguarding Your Personal Information
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We also follow the security procedures that applicable privacy laws require. These cover storing, using and releasing any information you have provided and, as well as and measures designed to prevent unauthorised access or use.
9. Why we link to other websites
Our online services contain hyperlinks to websites that are owned and operated by other organisations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organisations or they collect it with cookies. We do not take responsibility for the information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations.
10. How we can make changes to this policy
11. Where and how to ask questions or contact us about this policy
Last revised: 1 December 2022